Terms of Service



In any adventure activity, there is an element of risk involved. Risks in undertaking this activity can include but are not exclusive to, hypothermia, heat exhaustion, dehydration, physical injury caused by environment i.e. rock falls and physical injury caused by self-i.e. tripping over tree roots.

The staff and management of Wellness New Zealand take all practicable steps to identify and minimize potential dangers. You must follow the instructions of Wellness New Zealand staff (and use any safety equipment provided) at all times. Adults accompanying any person under the age of 18 must ensure that the underage person follows our instructions at all times.

You must release or indemnify Wellness New Zealand and our staff against any liability we incur to anyone else, resulting from your failure to follow our instructions or the failure of any person accompanying you under the age of 18 to follow our instructions.

We reserve the right to withdraw any person who in our opinion is likely to endanger themselves or others (this includes not wearing or carrying clothing and equipment Wellness New Zealand staff deem appropriate). We also reserve the right to cancel the trip if we become concerned for any reason for the safety of the group or any individual involved in the walk. A cancellation at short notice due to Wellness New Zealand safety concerns will result in a 50% refund of all monies paid for the intended trip. Incidents that may cause a cancellation of the walk can include but is not exclusive to, any damage to the track which may deem it dangerous or unsafe to continue or commence the walk, any weather event which may cause flooding, dangerous amounts of snow, or any weather activity whatsoever which may pose an unacceptable risk to the guests or staff of Wellness New Zealand.

WARNING:  Under New Zealand law, it is extremely unlikely that you will be able to sue anyone if you are injured. In addition, New Zealand’s accident compensation scheme provides only limited assistance to visitors to New Zealand who are injured. We strongly recommend that all guests of Wellness New Zealand have full insurance covering any injury they might suffer, including medical treatment cover, before undertaking this activity.

EXCLUSIONS:  To the extent permitted by law, all our liability for damage to your property, disruption to travel plans, or mental injury is excluded. This exclusion is subject to any rights or remedies you may have under the Consumer Guarantees Act 1993.

Wellness New Zealand strongly recommend traveling with insurance whether you are a domestic or overseas traveler, to protect against any costs which may be incurred through unforeseen situations arising